Insight Mining
We can start adding value by analyzing your simple sales data. If you have a CRM, a loyalty program, or other customer data, then this is just the beginning. Organizations invariably have vast amounts of data lying in their transaction databases. Data is ‘Lead’ until it is processed into meaningful information.
EPIC ‘Insight Mining’ Services are designed to mine observations and insights from the rich customer transaction data that you have. These insights can often provide ‘Quick Wins’ and are used to guide the ‘Think Customer’ services including the ‘Customer Strategy’ service offered by EPIC.