About the Trainer

  • This workshop will be delivered by Mr. Ghulam Husnain Ali, ACA, CCXP
  • A US Graduate in Mathematics – Economics, Chartered Accountant(ACA) and Certified Customer Experience Professional (CCXP)
  • 15+ years of Management Consulting and Advisory experience
  • Ghulam has worked with top consulting firms (Deloitte, Ernst & Young) and in large and small private companies
  • He has a background across several industries and has worked in various capacities from Business Development, Group Advisor, Consultant, and Risk Advisor
  • His ambition and passion for helping organizations become 'Customer Centric' has led him to form Epic Consulting in Dubai
  • He is a certified SCHEMA® assessment facilitator, and has been selected as a judge for the Gulf Customer Experience Awards 2015
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About Us

EPIc Consulting has been formed with a mission to help you experience ‘Customer Centric’ growth. We have a firm conviction that doing what is right for your customers by developing a deep understanding of their purchase behavior, needs and expectations is the way to grow sustainable businesses... More