About the Trainer
- This workshop will be delivered by Mr. Ghulam Husnain Ali, ACA, CCXP
- A US Graduate in Mathematics – Economics, Chartered Accountant(ACA) and Certified Customer Experience Professional (CCXP)
- 15+ years of Management Consulting and Advisory experience
- Ghulam has worked with top consulting firms (Deloitte, Ernst & Young) and in large and small private companies
- He has a background across several industries and has worked in various capacities from Business Development, Group Advisor, Consultant, and Risk Advisor
- His ambition and passion for helping organizations become 'Customer Centric' has led him to form Epic Consulting in Dubai
- He is a certified SCHEMA® assessment facilitator, and has been selected as a judge for the Gulf Customer Experience Awards 2015